Privacy Policy

Data Collection and Usage Practices

To better serve you, we collect a combination of personal details and behavioural data. This includes your name, contact information, employment-related inputs, and any other identifiers you share. We also monitor your on-site behaviour such as visited pages or search activity to gain insights into user preferences and enhance our platform’s functionality. Occasionally, we supplement this information with third-party data sources to provide more personalized content and features. Where feasible, we anonymize or aggregate the data to ensure your identity remains protected. These insights support improvements in marketing strategies, inform product design, and contribute to broader service enhancements.

How We Use Aggregated Data

We may gather and utilize non-identifiable information, known as "Aggregated Data" which includes generalized statistics and broad demographic trends. Although derived from personal details, this data does not reveal your identity in any direct or indirect way. For example, we might analyse usage patterns to determine how often a feature is accessed.

In some cases, certain Personal Information may be legally or contractually required for us to provide specific services. If you choose not to supply the necessary data, we may be unable to offer or continue delivering those services. Service access is therefore dependent on the required data being submitted.

Ways We Collect User Personal Data

We use multiple methods to gather Personal Data and analyze user activity.

  • When you use our site, we may automatically gather data about your device and how you interact with our services. This includes both identifiable and anonymous data collectively known as Technical and Usage Data. Tools such as cookies, server logs, and similar technologies enable this tracking. Additionally, if you visit other websites that use our tracking solutions, we may collect data from those interactions as well. See our “Cookies and Similar Technologies” section for more information.
  • We may also receive Personal Data from external sources like analytics providers. If you're a customer, we might enhance your Business Information using this data. We may also gather Business or Contact Details about individuals who don’t have registered accounts.
  • In cases where we offer services on behalf of a client, we process Personal Data under their instructions. We don’t engage directly with the individuals whose data we handle. If you’re impacted, we’ll direct you to the appropriate client representative or assist where needed.

Why We Process Your Personal Information

We handle your personal data to ensure a secure, efficient, and tailored experience:

  • We process and may share your information with trusted third parties to deliver features or services you’ve requested. This is vital to meeting your expectations.
  • When you reach out whether for support, inquiries, or issue resolution we use your data to communicate effectively and manage your request.
  • Your data is also necessary for ensuring compliance with our policies and legal obligations, including detecting prohibited or harmful activities and supporting appropriate actions like billing or penalties.
  • We use personal data to monitor and defend against cyber threats, fraud, and data breaches. This helps verify user identities and maintain platform security.
  • If you use third-party tools or plugins offered within our platform, your personal data may be processed to enable and personalize these integrations. Cookie preferences may impact how this is handled.

We analysed behavioural data to refine our offerings. Understanding user engagement helps us build better, more relevant services.

Sharing Your Information

To support the proper functioning of our services, we may share your data with selected third parties such as recruitment collaborators, affiliated websites, service providers, and authorized legal entities. These recipients are responsible for safeguarding your data in line with their own privacy protocols. Disclosure may also occur when required by law, to uphold our policies, defend our legal rights, or protect user welfare. In the event of a business transition such as a merger, acquisition, or corporate restructuring your personal information may be transferred along with company assets.

Your Rights Regarding Personal Data

Depending on your jurisdiction, you may have legal rights relating to the access, correction, deletion, or restriction of your personal data. You might also have the option to withdraw consent or object to specific processing activities. These rights vary by region and are subject to relevant legal frameworks. To exercise any of these rights, please contact us at admin@liftstaff.com. We are committed to responding within the timeframe established by applicable laws.

Third-Party Websites

Our website may provide links to external platforms not operated by us. These third-party sites follow their own privacy policies and terms, which we do not control. We are not responsible for their practices and encourage users to review the respective privacy terms before sharing any personal data on those websites.

Protecting Your Information and How Long We Keep It

We employ a layered security model that combines administrative controls, physical defences, and technical safeguards to help protect your personal data. Despite these efforts, no system can guarantee complete protection. Your information is retained only as long as needed to deliver our services, fulfil legal requirements, resolve disputes, or enforce agreements. Archived or backup copies may be stored for auditing or operational purposes.

Privacy Policy Revisions

We may update this Privacy Policy to reflect changes in legal obligations, technologies, or service practices. All updates will be posted on our website or app. We encourage you to review the policy periodically to remain informed about how your data is used.

California Consumer Privacy Rights

If you reside in California, the CCPA grants you rights to access, delete, or limit the sale of your personal data. For any such requests, please email admin@liftstaff.com. We will respond in accordance with applicable law.